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Verbal Intervention Training

  • Builds confidence and skills to verbally de-escalate and prevent escalation
  • Designed for staff not typically involved in high-risk situations requiring restraint
  • Equips staff with tools to manage their own emotions and recognize escalating behavior
  • Teaches situational assessment and practical de-escalation strategies

Nonviolent Crisis Intervention Training

  • Includes Verbal Intervention Course instruction
  • Offers tools for managing complex behaviors and informed decision-making
  • Teaches recognition of crisis escalation stages
  • Builds skills to align response level with crisis risk
  • Covers disengagement safety and physical interventions within a risk assessment framework

Format & Details

  • Participants will complete prerequisite asynchronous virtual training (approx. 2.5 hours)
  • In person Training at LBL ESD (905 SE 4th St. Albany, OR)
  • Price is $51.69 per person, per CPI’s rates. No fee is assessed by LBL ESD.

Refresher Training Features & Benefits

  • Verbal (half day) or NCI (full day training options) with no prerequisite virtual training
  • In Person Training at LBL ESD (905 SE 4th St. Albany, OR)
  • Reviews core models and strategies from initial training
  • Practices physical interventions and holding techniques
  • Provides scenario-based problem-solving opportunities
  • Shares updates on new physical options and learning models
  • Reinforces key concepts like trauma-informed care and proactive strategies
  • Price is $33.29 per person, per CPI’s rates. No fee is assessed by LBL ESD.

Dates & Offerings

  • 10/17/25
  • 1/30/26
  • 3/13/26

Verbal Intervention (initial):
8:30-12 pm

Verbal Intervention Refresher:
8:30-12 pm

Nonviolent Crisis Intervention (NCI) (initial- includes verbal):
8:30-4 pm

NCI Refresher:
8:30- 4pm

In District training options available with minimum of 10 staff. Advanced notice of 3 weeks and trainer availability dependent.

Questions? Email Mandie Wood at mandie.wood@lblesd.k12.or.us